TERMS & CONDITIONS
ONLINE SHOPPING
We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. We will not be liable for any reason if our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of or the entire website.
PROCESSING YOUR ORDER
All orders that you place on this website will be subject to acceptance in accordance with our Terms and Conditions. Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:
Acceptance of your order and the completion of the contract between you and La May Communions will take place when your order has been dispatched. We will email you when your order has been dispatched.
Some dresses are ordered from source, therefore shipping may take up to 4 weeks to deliver.
EMAIL CONTACT WITH YOU
We email customers who have signed up to find out about our latest products and special offers. If you prefer not to receive emails from us, you can click the ‘Unsubscribe’ link at the end of our emails.
The personal information that you provide will be used by La May Communions in the processing of your transactions, for updating you on the status of your orders, and to offer you an exceptional customer experience through keeping you informed about new products, services, events, promotions and other news.
DELIVERY
We offer a free delivery service to addresses within the Letterkenny area (10km radius) for purchases over €50. We also deliver to addresses in Letterkenny outside the 10km radius for a fee of €5. We use An Post delivery service to addresses within Ireland (min €9) and we offer full shipping worldwide (min €15). Delivery charges may vary depending on the size of the order. Please note, delivery charges at the checkout will default to An Post. Once you have entered your contact details, the relevant delivery service can be selected.Please visit our delivery section for further details.
Please note that your delivery may take longer during sale or other busy periods. We are unable to guarantee delivery earlier than this time frame.
We will make every effort to deliver goods within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control, for example extreme weather, a flood or fire. La May Communions shall be under no liability for any delay or failure to deliver the products within estimated timescales.
Risk of loss and damage of products passes to you on the date when the products are delivered to you.
ORDER CANCELLATION
If, for any reason, you wish to cancel any order you have placed and it has not been dispatched, please contact us at info@lamaycommunions.ie It is our policy to try to process orders immediately; however, it may not always be possible to stop an order from being dispatched. After dispatch our Returns Policy will apply.
REFUND POLICY
We will refund or exchange any item you are not completely happy with if you return it to us within 14 days of the item being delivered to your nominated address. Please email info@lamaycommunions.ie to advise of your return and await next steps. Items must be returned in their original condition, unused, in their original packaging. We offer a free returns pick up within the Letterkenny area (10km radius) for returns over €50. Where promotional discounts are applied to orders, in the event of a return, you will not be refunded the discounted proportion.
HOW TO RETURN OR EXCHANGE
Once you have emailed info@lamaycommunions.ie and received a response, you can return items by post or our local delivery service (Letterkenny) within 14 days of receipt of your order. Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item(s) to us in its original condition, unused, in its original packaging with the tags still on.
Once we have received the item(s) a refund will be issued to your credit/debit card. This will appear on your account within ten days depending on your card issuer.
If you have any queries please contact us at info@lamaycommunions.ie
PRODUCT AVAILABILITY/INFORMATION
The material displayed is provided by way of information only, except in relation to the description of goods available to purchase online. The information and materials contained in this website are provided without warranties of any kind, either express or implied, and liability is excluded to the fullest extent permissible under Irish Law. We feature products that have been carefully selected for sale on our website. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. Goods are subject to availability. As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
PRICING POLICY
Prices may change and offers may be withdrawn at any time. Sterling, US Dollar and other currencies are calculated based on a market exchange rate and are subject to change as this rate moves. Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
PRIVACY
We value your privacy and our Privacy & Cookie policies set out how we may collect and use your personal data and how we look after it. We will collect and use such information in accordance with our Privacy & Cookie Policies. Information that you (or the person receiving the service) provides, may include personal information that has enhanced rights at law and, as applicable, we will look after this information in accordance with the relevant obligations set out within these data protection laws.
We require all the third parties that we interact with to treat your personal information as securely, carefully and confidentially as we do. We may retain your personal information, preferences and details of your transactions in order to provide the best customer experience. We will retain the same in accordance with relevant data protection or privacy legislation. If, at any point, you no longer wish us to hold your personal information or you do not wish to receive information from us then there are a number of ways you can request that we delete the same. Please see our Privacy & Cookie Policies for information on how to do this.
RESOLVING ISSUES
We would like you to have a great shopping experience with us and want to ensure we maintain the highest standards possible. If you would like to give us your feedback or tell us about your concerns regarding your appointment, please contact us as follows:
If you have concerns about the use of your personal data, you can contact us at info@lamaycommunions.ie
COPYRIGHT POLICY
The information, content, graphics, text, sound, images, buttons, trademarks, service marks, trade names and logos (the “Materials”) contained in this website are protected by copyright, trade mark, database right and other intellectual property laws under national laws and international treaties.
Copyright and other intellectual property rights in any communications, ideas, or other materials submitted or offered to us by you through, on or by this website, unless specifically requested by us, shall become our property. You agree that submissions by you to this website must not risk infringing any right of any third party and in addition, you agree that no submissions by you to this website will be or contain libellous or otherwise unlawful, abusive or obscene material or constitute an invasion of privacy. As such, you are and shall remain solely responsible for the content of any submissions you make to the website.
You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Accordingly, we suggest that you do not use the La May Communions website to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Nothing contained in these Terms and Conditions shall be construed as conferring any licence or right to use any trade mark, design right or copyright of the La May Communion website.
JURISDICTION
The website is controlled and operated in Ireland. Any terms and conditions concerning the usage of this website will be governed by the laws of Ireland and any dispute concerning use of this website will be determined exclusively by the Irish Courts.
ALTERATION SERVICES
Alterations are not included in the price of your Communion Dress. We do not undertake any alterations. We endeavour to order a dress that is close in size to reduce the cost of alterations. Special Occasion alternation costs can be slightly higher than normal, please use a reputable Alterations Service and agree a price before commencement of any work.
PRICE ADJUSTMENT POLICY
All prices are correct at time of publication. We reserve the right to change our prices at any time without notice. We are therefore not obligated to refund the difference.
Before any contract is formed, any typographical, clerical or other error or omission in any literature, website based information, quotation, price list, acceptance of offer, invoice or other document or information issued by us shall be subject to correction without any liability on our part.
CHANGES IN SPECIFICATION
In the event of a product or a products component/fabric going into short supply, we will source a replacement. If the replacement product or component/fabric is very different to the original advertised on the website the company will contact the customer direct to discuss it with them.
We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, misuse or alteration or repair of the ordered goods without our approval.
Purchased goods shall be governed in all respects by the laws of the Republic of Ireland. These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland and EU. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland or EU.
PRIVACY POLICY
We have developed this privacy statement because we want you to feel confident about the privacy and security of your personal details when you visit or use the lamaycommunions.ie website. We respect your right to privacy. We treat as confidential all of the personal information you give to us. By using the La May Communions website or by registering as a user of any services provided by La May Communions, you agree to our use of your data as set out below. La May Communions is registered with the Data Protection Commissioner as a Data Controller and all handling and processing of your personal data is strictly in accordance with the data protection principles contained in the Data Protection Acts, 1988-2003. The La May Communions servers are located in a secure facility and any access to your personal data is strictly controlled and limited only to persons who are authorised and have appropriate security clearance to access the servers. Saved payment card details are transmitted by La May Communions in an encrypted form to provide extra security for your online transactions. They are only shared with our payment partner and not with any other third parties and are only used to process your order, using our payment.
COOKIE POLICY
For the full La May Communions website experience, to be able to purchase online and to make full use of personalised features, your computer or mobile phone will need to accept cookies. We use the information from cookies to improve your customer experience and offer you products we think you will like.
Our cookies don’t store sensitive information such as your name, address or payment details but they allow us to access this information. If you’d prefer to restrict or delete cookies from La May Communions website, you can use your browser to do this. Simply check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.